8.6 out of 10 Customer Service
United Kingdom
SHOPPING BAG
Close
0 ITEMS

Subtotal

Delivery Cost

£0.00

£0.00

Total cost:

£0.00

incl VAT

Today! - FREE UK Delivery on all orders over £49.

Return Policy

Did the colour not match your expectations or was the size not right? If you regret your purchase, simply return the item(s) to us in their original condition (with hangtags, etc.) within 14 days of receipt. We will issue a refund (excluding original delivery charge) on receipt. Please use the return form that is included in your package.

If the items were damaged upon receipt or you received the wrong item, please fill out the return form with the right return code and send us the item(s) in their original condition with the attached tag intact within 14 days of receipt. We will refund you as soon as we have received and examined your return.  Please note that we cannot refund used swimwear, undergarment, or clothes that have been used extensively.

Please note that we can only handle your return if you have purchased the items on Boozt.com. The item must be returned in its original packaging (with hangtags, etc.).  All goods will be inspected upon return and are your responbility until they reach our warehouse.


Please follow the steps below should you wish to return your item(s)

1) Please fill in the return form that is included in your package by selecting the return code on the form against your return.
2) Place this return form and the goods that you want to return in the shopping bag.
3) Return this package to the address:  

BZT-Fashion AB
Framtidsgatan 3
262 73 Ängelholm
Sweden


Please note: You are responsible for the goods until they reach our warehouse.  For your own protection, we recommend that you send the parcel using a delivery service that includes a tracking to the parcel.  We also recommend that you obtain a receipt. The cost of returning your items are your responsibility, except where the goods are faulty as confirmed by us.

4) In the case where you have a received a faulty item(s), please contact customer service at customerservice@boozt.com.com or 00800 2669 8266
5) Please note that returns can take up to 21 days to get back to us and we will process your return within 48 hours of receipt.


Exchanges

Unfortunately we are unable to process exchanges at the moment.  If you would to obtain another size or color for the item(s), please visit www.boozt.com and make a new order with your desired size and color.


Refund Time Frame

A refund will be given to the credit or debit card you used when you purchased your order.

Upon receipt of your return, please allow between 2-30 days for the credit to appear on your credit card statement. The refund time frame is largely depending on your card issuer or your bank.

If you have any queries or need assistance, please contact our customer service.

Contact Us

Contact us

00800 2669 8266

Toll-free in uk, de, nl, dk, fi, fr & au
+46 40 621 14 88
From all other EU countries (int'l call rates to Sweden apply)
(07:00 - 18:00, Monday to Friday)