Free delivery 3-5 work days* above €59
Easy returns in 30 days
  • Total before discount: 0.00 €
  • Shipping fee: 0.00 €

Total cost:

0.00 €

incl VAT

Don't forget, you get free shipping when you spend over €59!
Welcome to customer service

How can we help you?


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We always answer within 48 hours.


+46 40 621 14 88 Monday to Friday, 8:00 - 19:00 CET

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      General Information

      FAST Delivery
      3-5 working days

      What happens after I place an order?

      Day 0: Order confirmation email is sent within minutes.
      Day 0-1: Your order is being prepared to be shipped.
      Day 0-2: Your package is on its way and you receive an email with a tracking link.
      Day 3-5: You receive your order.
      (95% of our packages arrive by Day 3)
      Day 7-14: Help us improve - Tell us what we can do better.
      *Order placed on Friday after 12:00 will be shipped on Monday

      We use UPS as our primary delivery partner. Please note that your package may be delivered to a neighboring residence in the case that you are not available.   

      Easy returns

      How do I return my item(s)?

      Fill out the easy return form included in your package.
      Schedule a pick-up with UPS and your return is on its way.*
      After your return arrives we will issue a refund to your account within 2 working days.
      You receive a refund receipt email.
      Money is in your account within 2-7 days.**
      *It may take up to 10 working days for us to receive your return.
      **The time it takes for your refund to appear in your bank statement is influenced by your payment issuer and is out of our control.
      **Over 90% of our customers will see their refund within 2-7 days.

      Customer Service

      Please don't hesitate to contact our customer service team if you have any questions.  We are more than happy to help between 08.00 - 19.00 (CET) Monday to Friday.

      BY PHONE: 0046 40 621 14 88 (int'l call rates to Sweden apply)

      BY EMAIL:




      Return Policy

      • Merchandise must be returned within 30 days
      • Merchandise must not be worn, altered, or washed
      • Merchandise must have all tags attached
      • Footwear must include the original shoebox in its original condition, without postal labels.  
      • Please note: Shipping and handling charges are not refundable

      Please note:

      • If you do not use the provided prepaid return label you are responsible for the goods until they reach our warehouse. If there is no fault in the product, the value of the prepaid return label (6€) will be deducted from the refund amount. (Effective June 21, 2012)
      • We are responsible for return shipping costs if we have sent the wrong or defective product.
      •  If you receive a damaged parcel with missing item(s) we need photographic evidence of this. Please send a photo to us at customer service so we can investigate this further.
      •  If you return a used, worn or washed item that are not approved in our quality control, we can not send the item back to you.

      Delivery Time

      Deliveries will be made within 3-5 working days from order placement.


      Refunds & Processing Time

      Please note, it can take approximately 10 business days for us to receive your return to our warehouse in Sweden. We strongly encourage you to use our prepaid return label included in the parcel and to keep your receipt as a proof of postage. Your refund will be processed in the original form of payment within 2 business days as soon as we have received your item(s) in the warehouse. You will be notified via email to the address listed on your account when this transaction has taken place.  Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Boozt.
      *Free Shipping requires minimum purchase

      Do I have to pay customs and import charges?

      No. All customs and import charges are included in the price of the order. However if taxes and duty have been levied on top of your order please get in contact with Customer Service for assistance.


      Do you deliver to my country?

      We deliver to:

      • Austria
      • Belgium
      • Bulgaria
      • Croatia
      • Cyprus
      • Czech Republic
      • Denmark ***Please note we do not send to Greenland and Faroe Islands.
      • Estonia
      • Finland ***Please note we do not send to Åland.
      • France ***Please note we do not send to Corsica.
      • Germany
      • Greece
      • Hungary
      • Ireland
      • Italy
      • Latvia
      • Lithuania
      • Luxembourg
      • Malta
      • Netherlands
      • Norway ***Please note we do not send to Svalbard
      • Poland
      • Portugal
      • Romania
      • Slovakia
      • Slovenia
      • Spain ***Please note we do not send to Canary Islands, Mallorca, and Ibiza.
      • Sweden
      • United Kingdom ***Please note we do not send to Isle of Man, Jersey and Guernsey.

      Can I shop Tax Free?

      No. We do not offer Tax Free.


      Do you deliver to PO Box addresses?

      Unfortunately, we can't to ship to PO Box addresses for security reasons.

  • FAQ

    • MY ORDER

      My Order

      Do you have questions regarding your order, changing, cancelling or tracking your order, please click the link below


      Delivery Information

      Do you have questions regarding delivery, delivery time or to which country we deliver to, please click the link below



      Do you have questions regarding your payment or payment methods please click the link below


      Voucher Codes/Discounts

      What are promotion codes?

      Promotion codes are codes that can be used to obtain discounts. Discount codes are from time to time used as promotions. Make sure you receive the information about future promotions by signing up to our customer club.

      How do I use my promotional code?

      Make sure you type your code in the appropriate box when you check out, and hit update to apply it to your order. If it is not applied at this point, we can't apply it to the same order later on (though you might be able to use it on a subsequent order).

      I forgot to use my promotion code

      Unfortunately, discount codes cannot be applied retrospectively. If you did not enter your discount code at the checkout, we can't apply it to that order or amend your payment later on.

      How do promotion codes affect my right to return an order?

      If a promotion code was applied to your original order, your refund amount will be adjusted to reflect this. Unfortunately, we cannot re-issue a promotion code, even if your original order is returned to us.



      How do I return an item?
      We try to make sure everything we sell will makes you happy, but if you do ever need to send anything back to us, you can find return instructions on the return note that will be put in your package, or check out our Return Policy . When you return something, it is important that you save your return tracking number, as this proves that you sent it back to us if it gets lost in transit.

      I have received a faulty item
      We don't want our customers to receive items that are anything less than top quality, so if you think anything in your order is faulty, please return the items to us within 30 days of receiving your package. Should you contact customer service please let us know the following details: your order number, product code/product name and details of the faulty item(s).

      I have received an incorrect item

      If you have received an incorrect item, we sincerely apologize. Please return the items to us within 30 days of receiving your package. Should you contact customer service please let us know the following details: your order number, product code/product name and details of the faulty item(s).

      Have you received my return?
      It takes around 10 working days for us to receive and process your return.

      When will I receive my refund?
      Refunds will be processed within 3 days after we receive your items in the warehouse.  Please note that it may take 5-10 working days for the refund to appear in your bank statement and this is dependent on the card issuers and are out of our control. We will credit your refund to the same card you used when you placed your order. If we can't do this (i.e. if the card has been declined, cancelled or has expired), please contact Customer Service and we will refund your money through a bank transfer.

      You have refunded me the wrong amount
      If you think you have been refunded the wrong amount please contact the Customer Service team stating your order number and the required refund amount.

      Please note: Delivery charges are non-refundable so you will be refunded the full value of the items returned less the delivery charges.

      Why have you not refunded the return postage charge?
      If you are returning items because you have changed your mind, this will be at your own cost, and we can't refund your postage. If you use the prepaid return label included in your package 6€ will be deducted from your refund. However, if we sent you the wrong item or something faulty, just contact Customer Service and we will help you to send it back free of charge.

      Need a different size/color?
      In order to service you most efficiently, we no longer offer merchandise exchanges in the traditional sense.  With our free delivery*, you will get the right size or color fastest if you simply place a second order.  Once we receive your return, we will credit your account.



      How do I sign up for the newsletter?

      To be kept up to date about new products and the latest offers, you can sign up to the newsletter at the bottom of this page.

      How do I unsubscribe to your newsletter?

      You can unsubscribe by clicking the unsubscribe link at the bottom of your newsletter.  If you are still receiving newsletters from us, please contact Customer Service to help you further.


      Question about a product

      Can you provide more information about a product?

      We try to publish as much useful info as we can about all our products, to help you buy the things that will suit you best. The product page for every item includes description and images. If you have any other questions though, please contact Customer service stating the product name, and we'll do our best to answer your questions as soon as we can.

      I have seen something advertised but cannot find it on the site

      Just type the name of the item or its code into the search box at the top of the homepage, and it will take you straight to the right page, unless the item is sold out or not available in the webshop.


      Technical Problems

      I am having trouble using the shopping bag

      Any item you add to your shopping bag will be reserved for you for two hours while you continue shopping. After this time, items will be removed from your basket and other customers will be able to buy them. If items are disappearing from your shopping bag within two hours, this may be because you are using your internet browser's 'back' button, rather than selecting one of the 'Continue shopping in...' links on the shopping bag page.
      If you are still having problems, try deleting the cookies on your PC. All you need to do is go to the 'Tools' tab on your Internet browser, select 'Internet Options', then choose 'Delete Cookies' and hit OK.

      Other Technical Problems

      If you are having any other problems, we recommend you make sure you have the latest updates and patches for your operating system and web browser.

      If you're still having problems using our site, please feel free to contact our Customer services and we'll be happy to help. To help us look into your problem please try to include as many of the following details as possible: Your operating system (e.g. Windows Vista, Mac OS 9.0), internet browser (e.g. Internet Explorer 8, Firefox 3.5), what URL you were trying to access (e.g. and what time the problem occurred. Please cut and paste any error message that appeared on the screen into the email.



      If your question was not answered by one of the entries on this page please contact customer service and we will be happy to help you. We will get back to you as soon as we can and do our best to answer all queries within 24 hours except weekends.

      Please fill in the form aboveto get in touch with customer service or call us at 0046 40 621 14 88, 08.00 - 19.00 (CET) Monday to Friday.




      We accept these credit and debit cards:

      • Visa
      • MasterCard
      • American Express
      • Eurocard
      • Dankort
      • Maestro credit and debit cards

      When placing an order, the full amount is reserved on your account by Boozt and payment is debited from your card only at the time of dispatch.

      • Your connection is always secure with us and encrypted with 256 bit cipher.
      • Boozt Online Shop supports Visa/Master Card 3D Secure protocol.
      • For security reasons, we do not store any payment information in our database.

      All credit and debit cardholders are subject to validation and authorisation by both the card issuer and us to maintain security and prevent fraud. We also take security very seriously indeed, so your details will be safe with us. *You can only pay with a credit card that is issued in the same country as your shipping address.

      When will I be charged?
      When you place your order your card will be authorised, and you will receive an email confirming that your order has been successful. Payment will be taken first when we dispatched your order and send it from our warehouse. If your card is not authorised, payment will not be taken, and you will get notified immediately on the screen that the payment was unsuccessful. Please remember that even if a payment is not authorised, some card issuers may still reserve the money, meaning you will not be able to access that amount of money for a short while.

    • PAYPAL

      2. PayPal


      • We offer our customers to securely and conveniently send and receive payments online using PayPal.

      • When you use PayPal, your financial information is kept private and every PayPal payment is followed by an email confirming your transaction.

      • If you want to learn more about the payments and opening an account with PayPal, please visit PayPal website.

      • When placing an order, the total amount will be debited from your account at PayPal and there are no additional costs to use this service.


      Pay with SAS EuroBonus points

      It is also possible to pay with your SAS EuroBonus points when shopping at Simply select "SAS EuroBonus points” in the checkout as a payment method. In case you do not have enough points for your entire purchase, you can pay the remaining balance with a credit card.


      What if I don't have enough points for my order?
      You can use your credit card to pay the remaining balance of your order.

      How do I get my refund if I purchased with my SAS Eurobonus points?

      If you return ALL items from your order: When you return all items from an order where SAS Eurobonus points were used as a payment method; you will get refunded in points, or both points and cash, corresponding to the points and cash used when you placed the order

      If you do a PART return from your order: The refund will then be in the form of a store credit code containing the value of the returned item(s). This store credit code is valid of 2 years from the date of issue

      Do I collect new Eurobonus points when I shop at

      No, you will not collect new Eurobonus points when shopping at You can only SPEND your SAS EuroBonus points for merchandise sold on

      How do I become a member to start collecting SAS Eurobonus points?
      Please visit the SAS/Eurobonus points site to sign up.

      How many points do I have with SAS Eurobonus?
      Please visit the SAS/Eurobonus site to check the balance of your points.
      What is my SAS Eurobonus login?
      Please visit the SAS/Eurobonus site to get your login.
      Is it possible to use a voucher code when paying with SAS EuroBonus points
      Yes. Make sure you type your code in the appropriate box during check out and hit update to apply it to your order.  Please note that you can only use one voucher code per order.
      Will my SAS EuroBonus points be returned if my order is cancelled?
      If the order is fully cancelled you will be refunded in terms of both cash and points.  If one of your purchased items is out of stock then the refund will be in form of a store credit, to be used on This store credit code can be combined with paying with SAS EuroBonus points, but can not be combined with a voucher code.
      Is there a maximum amount of purchase when paying with my SAS EuroBonus points?
      No.  There is no maximum to purchase using your SAS EuroBonus points.  If you do not have enough points for your entire purchase, you can pay the remaining balance with a credit card.
      Do I need to have a minimum amount of points to pay with SAS EuroBonus points?
      Yes.  You need to have minimum of 1000 SAS Eurobonus points in order to use this method of payment.
      *When using your SAS EuroBonus points to make a purchase, you are subject to SAS EuroBonus's terms and conditions.  For details please visit here
      Rewards Pay uses bank-level security and the lastest anti-fraud technology to let you pay safely and securely using your points. For transactions where partial payment is made with a credit card, or your credit card number is required for you to access your points account, they do not store your information on their servers. Your credit card data is held securely in a certified system in accordance with the latest payment card industry data security standards.



      Website security

      Is it safe to order online?
      To help ensure that your shopping experience is safe, simple and secure uses industry standard Secure Socket Layers technology (SSL). If you look at the location (URL) field at the top of the browser during checkout, you will see it begin with ‘https://’ instead of the normal ‘http://’. This also indicates that you in secure mode. To ensure your information is kept private, we do not store any payment information in our database.

      This technology includes the following features

      o   Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure

      o   Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server.

      o   Data Integrity - this checks the data being transferred to ensure it has not been altered.


      Boozt reserves the right to delay any order if we suspect further security control is needed.


      Can I modify my order after it has been placed?

      No. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes after you have placed it with us.


      Can I can cancel my order?

      No. We will process your order once we receive it for fast delivery. If you no longer wish to have the items, you will have to return them upon receiving your order.


      Has my order been shipped?

      As soon as your order is dispatched from our warehouse, we'll email you to confirm that it’s on its way to you.


      Can I track my order?

      Depending on the carrier we send your order with, the dispatch email you receive will include a unique tracking number which you can use to track the progress of your parcel.


      Something is wrong with my order

      If an item is missing from your order, we sincerely apologize and please get in touch with Customer Service. 

      Note: If you receive a damaged parcel with missing item(s) we need photographic evidence of this. Please send a photo to us at customer service so we can investigate this further.


    • Company Information

      About Us

      Boozt_AboutUs_Winter14 is an online shop for the entire family, which has grown at an incredible rate since it started in 2009. now offers more than 300 brands and specializes in Scandinavian brands with a carefully selected range of international brands. dresses the fashion conscious Scandinavian man and woman in a mix of casual, trend and design brands, offering products for every occasion.

      Carefully selected by our expert buyers, the online shop not only offers fashion items from top brands as Ralph Lauren, Esprit, Lacoste, Vero Moda, and Desigual, but also fashion from renowned Danish and Swedish designer brands such as By Malene Birger, Bruuns Bazaar, Day Birger et Mikkelsen, Filippa K, GANT, Dagmar, Ticket to Heaven, and Mini A Ture. With you can always be confident of being dressed properly with fashion quality brands.

      Company Details is managed and maintained by the full-service e-commerce provider, BZT Fashion AB (Boozt Group). Boozt Group is registered with the Swedish Chamber of Commerce under no. 556710-4699.

      The address of the Boozt Group head office is:
      BZT Fashion AB
      Stortorget 17
      SE 211 22 - Malmö, Sweden.                                                                                                     

      VAT No. SE 5567-10469901

      Access and use of are regulated by the conditions of use ('General Conditions of Use'). Access and use of this Website presupposes that you have read, understood and agreed to these obligatory General Conditions of Use, as well as the Privacy Policy section.

    • Jobs at
  • Giftcard


    • Store credit and value

      Store credit and value

      In what situations do I receive a store credit?
      You may receive a store credit code when we calculate discounts afterwards or when you wish to receive your refund of an order in the form of store credit.

      How do I learn the value of my Boozt store credit?
      The initial value of your store credit will be in the e-mail in which the code was sent to you.

      Can I exchange my store credit for cash?
      No, Boozt store credit cannot be exchanged for cash.

      How long is my store credit valid?  
      Your store credit is valid for 2 years.

    • Paying with Store credit

      Paying with Store credit

      How do I make a purchase with my store credit?
      When you have found all your favorites at, proceed to the checkout where there is a field to add your ´store credit code´.

      What if I want to spend more than my store credit value?
      To make a purchase in an amount greater than the available balance, you use a second form of payment to cover the difference.

      I pay with store credit and additional payment. How is the payment on products calculated?
      The store credit amount is divided over all the products and the additional payment covers the rest.

      What should I do if my Boozt Store credit code is declined?
      Firstly, verify that there is a value for making a purchase. You will find the value of the store credit code inserted in the email sent to you. If there is a value but it still does not work, please ask for assistance from our customer service

      Can I use more than one store credit code in an order?
      No you are not able to use more than one store credit code in one order.

      Can I combine two store credit codes?
      Yes, this is possible. If you log in at MyBoozt, you can combine two codes into one new code.

      What if I did not use the whole amount of my store credit?
      After placing an order, any value left on your gift card will be available to use for another order on the same code.

      Can I use my discount code when I use store credit to purchase my items?
      Yes, you can combine your gift card with a promotional code. Simply use the appropriate box in the check-out to enter your discount/voucher code and your store credit code.

      Is there a minimum/maximum amount of purchase when paying with my store credit?
      Please note that there is a minimum order amount of 25.00 € to use store credit, but there is no maximum to purchase using store credit. If you do not have enough store credit to complete your order, you can pay the remaining balance through one of our payment methods.


    • Returns


      What happens to my store credit when I return item(s) from my order?
      When you return item(s) from an order where store credit were used as a payment method; you will get refunded in store credit, or partly store credit and partly cash, depending on the way you paid for the order. 

      Who do I contact if I have other questions?
      Please feel free to contact our Customer Service at: or tel: +46 40 621 14 88.



    • Privacy


      Please review our Privacy Notice, which also governs your visit to the Website, to understand how we use your information.

    • License for website access

      Licence for Website access

      BZT Fashion AB grants you a limited licence to access and make personal use of this Website. The licence does not allow you to download (other than page caching) or modify it, or any portion of it, except with express written consent of BZT Fashion AB. This licence does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

      You may not frame or use similar techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of BZT Fashion AB. You may not use any meta tags or any other 'hidden text' utilising BZT Fashion AB's company names, product names or trade marks. Any unauthorised use terminates the permission or license granted by BZT Fashion AB.

      You may not use any logo or trademark which is featured on the Website or other proprietary graphic or trademark as part of the link without our express written consent.

    • Your conduct

      Your conduct

      You must not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired.

      You must not use the Website:

      - for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
      - to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trade mark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam'
      - to cause annoyance, inconvenience or needless anxiety.

    • Copyright, legal statement and database rights

      Copyright, legal statement and database rights

      All content and compilation of such content included on the Website, such as text, graphics, logos, button icons, images and software, is the property of BZT Fashion AB or its content suppliers and is protected by Swedish, European and International copyright and database right laws.

      All software used on this Website is the property of BZT Fashion AB, or our software suppliers and is protected by Swedish, European and International copyright laws.

      You may not extract and/or re-utilise parts of the contents of the Website without BZT Fashion AB's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this Website. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this Website.

      Please also refer to our Legal Statement below.

    • Our contract

      Our Contract

      When you place an order to purchase a product from the Website, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we ship that product to you and is confirmed by an email we send to you confirming that we have shipped (the 'Shipping Confirmation E-mail') (all orders will be shipped by post). That acceptance will be complete at the time we send the Shipping Confirmation Email to you. You are seeking to enter into a contract with BZT Fashion AB when you place an order. BZT Fashion AB will retain the title in the products until full payment has been made by you and has been received by BZT Fashion AB.

      Although we always strive to express ourselves accurately and flawlessly, it can occur on Websites content with typographical errors and imprecise wording and lack of product descriptions, prices and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update the content. The price of your order will need to be validated by us as part of our acceptance procedure. If you have ordered an item that has a pricing error before we accept your order, we have the right to cancel your order and we will inform you about it.

    • Legal statement

      Legal Statement is a registered domain name of BZT Fashion AB.

    • Alteration of service or amendments to the conditions

      Alteration of Service

      We reserve the right to make changes to our Website, policies, and these Terms and Conditions at any time. Your usage of the Website and your orders will be subject to the policies and Terms and Conditions in force at the time that you use the Website or that you order products from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of the remaining conditions.

    • Events beyond our reasonable control

      Events beyond our reasonable control

      BZT Fashion AB will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

    • Waiver


      If you breach these Terms and Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

    • Governing law & jurisdiction

      Governing law & jurisdiction

      Your use of the Website, any purchase by you on the Website of any products and these conditions will be governed by and construed in accordance with the laws of Sweden and will be deemed to have occurred in Sweden. You agree, as we do, to submit to the non-exclusive jurisdiction of the Swedish courts.

      Your statutory rights are not affected by these terms and conditions.

    • Our details

      Our Details is owned, managed and maintained by the full-service ecommerce provider, BZT Fashion AB ("Boozt"). Boozt is registered with the Swedish Chamber of Commerce under no. 556710-4699, and its tax code and under VAT ID number SE556710469901. The Boozt head office is located at Stortorget 17, SE -211 22 - Malmö, Sweden. For more information on BZT Fashion AB, please visit

      BZT Fashion AB and it’s affiliates provide access to the website (the "Website") and sell our products to you subject to the conditions set out on this page.

      Please carefully read these conditions before using the Website. By using the Website, you agree to be bound by these terms and conditions.

      The Website is managed by BZT Fashion AB,
      • Company registration number: SE556710469901
      • Where the company was registered: Sweden

      © BZT Fashion AB, 2012. All Rights Reserved.

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