Free delivery 2-5 work days* above €59
Easy returns in 30 days
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  • Shipping fee: 0.00 €

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Don't forget, you get free shipping when you spend over €59!

Return Policy

Return Policy

  • Merchandise must be returned within 30 days
  • Merchandise must not be worn, altered, or washed
  • Merchandise must have all tags attached
  • Footwear must include the original shoebox in its original condition, without postal labels.  Shoebox fees are charged when footwear is returned in a damaged shoebox, or without the original shoebox.
  • Please note: Shipping and handling charges are not refundable
Follow the steps below should you wish to return your item(s)
 
Step 1: Complete the return form.
 
Step 2: Remove the prepaid label enclosed and paste the return label over the old label of the bag/box.
 
Step 3: Place the return form inside the bag/box with the item(s).
 
Step 4: Drop off your package at UPS or schedule a collection by visiting www.ups.com
 

 

Please note:

  • If you do not use the provided prepaid return label you are responsible for the goods until they reach our warehouse. If there is no fault in the product, the value of the prepaid return label (6€) will be deducted from the refund amount. (Effective June 21, 2012)
  • We are responsible for return shipping costs if we have sent the wrong or defective product.
  •  If you receive a damaged parcel with missing item(s) we need photographic evidence of this. Please send a photo to us at customer service so we can investigate this further.
  •  If you return a used, worn or washed item that are not approved in our quality control, we can not send the item back to you.
 
 

Contact us

+46 40 621 14 88



International call rates to Sweden apply.
Monday to Friday, 8:00 - 19:00 CET

Opening hours during Easter
Thursday 2nd of April: 8-19
Friday 3rd of April: Closed
Monday 6th of April: Closed

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Customer Service 0046 40 621 14 88
  • Mon-Fri
    8-19

 

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