Delivery tracking and changes

How can I track my order?

You can find the tracking link from your Order Confirmation & Receipt, which is sent to your email as soon as your order has been shipped from our warehouse in Sweden. You can also find your order status and link to tracking from the order details in My Boozt.

Kindly note, that the tracking is only visible once the parcel has arrived in your country and been scanned at the first sorting station. This can take 3-5 business days.

Can I change delivery method or address?

Unfortunately it is not possible to change delivery method or address after you have placed the order. If the distributor is unable to deliver your package or it is not picked up, it will be returned back to us and refunded once it reaches our warehouse.

How do I pick up my package?

Usually the pickup details will be sent to you via SMS or email once the package is ready to be picked up. Therefore, it is important to make sure your email address and phone number are registered correctly at checkout.

Kindly note that depending on your chosen delivery method you might need to show ID or download the distributors app on your mobile device to pick up the parcel.