You have 30 days to return the items after receiving your order. We kindly ask you to register the return online and use the return label you received with the order.
Follow these steps to make a return:
1. Log in here with your order number and email address to register the return.
2. Carefully pack the items in the reusable Boozt bag or another similar package. All returned items must be in the original packaging and unused condition.
3. Attach the correct return label to the return parcel. It is important to stick the new return label over the old label. Please, do not attach the return label directly to a product's original packaging, e.g a shoe box or other material belonging to an item.
4. Hand in the return parcel to the distributor indicated on the return label*. Distributor-specific return instructions here.
5. Save the return receipt you receive from the distributor until you have received your refund. Our normal return process time is 16-20 days. Please note! A return handling fee of 6 € will be deducted per order.
*If you use an alternative distributor to make your return, you are responsible for the return until it reaches our warehouse.
Kindly note! After the return time of 30 days has passed it's no longer possible to print the label or register your return.
Please note that in case of a full return, only the amount for the standard delivery fee will be refunded. The difference for the additional fee for extra services such as home delivery will be kept as it is non-refundable.