How do I make a return?

Please Note! All items must be in the original packaging and unused condition. Carefully pack the items in the reusable Boozt parcel it was delivered in.

Methods of returning:

How to return with DHL:

Please note our return shipping is fulfilled by DHL, so please ensure that your return is made via a DHL Service Point. Remember to ask for a receipt when you leave the package with the DHL Service Point so that your package is insured.

If you use an alternative courier to make your return then you would be responsible for the return until it reaches our warehouse. Please note although the return shipping label is prepaid a return handling fee of 6 Euros will be deducted per order.

How to return with UPS:

Please note our return shipping is fulfilled by UPS, so please ensure that your return is made via a UPS Service Point. Remember to ask for a receipt when you leave the package with the UPS Service Point so that your package is insured.

If you use an alternative courier to make your return then you would be responsible for the return until it reaches our warehouse. Please note although the return shipping label is prepaid a return handling fee of 6 Euros will be deducted per order.

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