Kindly note that right now the expected delivery and return processing time is slightly longer than normal as it’s our busiest season. There may be slight delays in responses. We thank you for your patience!
What if my package was damaged?
We are sorry to hear this! If an item is damaged or missing, we kindly ask you to contact us via the chat.
Please note that we will need a full picture of the package showing also the shipping label, a picture of the damage on the package and a picture of the damaged item.
Chat with us
Monday to Friday:
08:00 - 19:00
Deviating opening hours:
1/12-2/1: 08:00 - 17:00
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