What if my package was damaged?

We are sorry to hear this! If an item is damaged or missing, we kindly ask you to fill in a form available in our chat.

Attach a full picture of the package where the shipping label is visible, a picture of the damage on the package and a picture of the damaged item, or information about which item is missing.

Chat with us

Monday to Friday:

08:00 - 19:00

Deviating opening hours:

1/12-2/1: 08:00 - 17:00